There’s been a lot of hate thrown toward the employee in this situation, and I’m here to throw in my ten pence piece.
Once again, a frontline employee at a major company is being attacked for doing their job.
Firstly, I want to address that he is a frontline worker – as the definition (prior to COVID19) states that frontline workers are those on the frontline of a company – anyone who has to deal with members of the public.
Now, onto why this member of staff did nothing wrong. The couple stood on a performance platform, which, for those who don’t know, has pyrotechnic equipment scattered around for the Disney World character performances that happen every 30 minutes. Considering the employee was rushing over that quickly, it was likely that the show was about to start. Meaning the sparks were about to start flying for a different reason, which could’ve led to the couple being injured.
People have questioned whether he could’ve been nicer to them. And my response to this is: No. They were breaching health and safety, and it could’ve gone terribly if he’d taken his time and the pyrotechnics turned on. Disney would be liable for injury, but the employee would’ve likely been fired.
And, honestly, I don’t think he wasn’t pleasant. He wasn’t precisely rude; he was just rushing.
Since the incident, Disney has released an apology to the couple for ruining the proposal and all but throwing the employee under the bus.
The couple’s friend stated that a female employee had given them the go-ahead to go on stage for the proposal. But as it’s a rule that members of the public aren’t allowed on the performance platforms, I’m taking that with a pinch of salt. Especially considering the same people referred to the member of staff as evil. Lots of things are evil, but asking you to move for your own safety really isn’t one of them.
So, what do you think? Should the employee apologise? Or should the couple propose in literally any other spot in Disney World? Because let’s be honest, it’s not like there’s a small range of beautiful views.
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